At GetWetStore, our goal is to ensure your complete satisfaction with your purchase. If you are not completely satisfied with your purchase, for whatever reason, you can return it to us within 45 days of purchase date. Claims for missing items or items damaged in transit must be received within 7 business days of receipt of merchandise. You have the option of exchanging the item(s) or receiving a refund for full amount (less shipping charges). Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product, you will be refunded back to the original method of payment. Please allow 7-10 days for a credit to appear on your credit card statement. Please read all conditions below. If conditions are not met, GetWetStore reserves the right to refuse the return or to charge a 15% restocking fee.